Payments and Charter Conditions

Charter provider

Bom Dia j.d.o.o. (Ltd.)

VAT No./OIB: 27749271669

Supervisory Authority: Ministry of Tourism – Independent department of tourist inspection, Trg Republike Hrvatske 8/1, 10000 Zagreb, Croatia. 

Registered at the Commercial Court of Split, Croatia, under the No. 04379322  

Bank details: Raiffeisen Bank Austria d.d. | Magazinska cesta 60, 10 000 Zagreb

IBAN: HR89 2484 0081 1073 2232 6 | SWIFT: RZBHHR2X

Contact information: Katarina Poljak | +447452180556 | kate@bomdiatravel.com 

Pricing and payments

The quoted yacht charter prices on our website are informative. The final price of the vessel, all obligatory and optional extras and other service will be quoted in your booking enquiry with its payment instructions. To find more information on which other obligatory and optional expenses are to be expected check here. The yacht charter price quoted in your booking confirmation includes the boat use and insurance. 50% of the total amount is the final confirmation of your booking and should be paid within 7 days after your confirmation. The balance is due 4 weeks before the charter start date. You can pay in Euro via bank transfer to Bom Dia's account stated in the Accommodation contract (Charter contract) or with credit card via PayPal.

For other services, such as upcoming events, hiring a skipper or other concierge services, valid prices are those you find in our official webshop and they can be purchased online.

For other all inclusive and tailor made offers valid prices are those we send you in our official offer where all included and additional expenses will be specified. 

All payments will be effected in Croatian currency. The amount your owe will be charged for is obtained through the conversion of the price in Euro into Croatian kuna according to the current exchange rate of the Croatian National bank. As a result of this conversion there is a possibility of a slight difference from the original price stated on our web site.

Check in & Check out times

Check in: SATURDAY from 5:00 p.m.
Check out: SATURDAY by 9:00 a.m.

Check out of the boat is to be done ONLY after all people and luggage are off the boat. If the client wants to check out on Friday he has to announce that in advance – latest one day before – and needs to be back in the marina latest 5 PM.

Please note that more flexibility is possible off the season and for larger yachts charter.

Our duties as a yacht charter provider

Once the embarkation date arrives the boat will be hand over to you clean and in good working condition, with full fuel and water tanks. We will perform the check in together with you according to the inventory list. If we are not able to hand over the boat at agreed place and time, you can request a refund for the days you have not been able to use the boat. If we cannot hand over the boat within 24 hours after agreed deadline, we have to ensure another boat of same or similar characteristics.

Any hidden defects of the yacht or its equipment, not known to us at the time of handing over the yacht, as well as any defects occurred after the yacht has been handed over to you, do not entitle you to request a decrease of accommodation costs.

In case that some equipment was damaged or lost during a previous charter and new equipment cannot be delivered before the embarkation, you are not entitled to withdraw from the Contract, or to demand a discount of the booked price, when such missing equipment does not affect the navigation safety of the vessel or are not essential for the trip comfort, such as fresh water pump, fridges, toilets, kitchen oven.

Your duties

During the handing, over of the boat, you have to inspect the vessel together with the authorized representative of the charter company and execute the inventory list. You can navigate the chartered yacht only within in the Croatian territorial waters and are not allowed to sublease or use the vessel for commercial purposes (like fishing, diving etc.).

You have to carry the following documents at all times: passport or personal identification card, copy of the charter contract or voucher, crew list of all passengers. The person operating the yacht (skipper) must possess a valid motor boat operating license, which includes the license to operate the yacht’s radio station or must be able to present another acceptable license entitling such person to operate the boat in accordance with the applicable legislation.

You have to return the boat to the agreed place and in the agreed time, with full water and fuel tanks. If you are delayed with returning the boat, we will charge the daily accommodation rate for a delay of up to 3 hours and the three-day accommodation rate for delay over 3 hours. You have to let us know in case of a delay caused by force majeure, as you will not be charged.

In case of failure of the boat or its equipment you have to inform us immediately via one of the telephone numbers stated in the boat's documentations. We have to repair such fault promptly, immediately after receiving the notice. If we repair the fault within 24 hours from notification, you are not entitled to demand indemnification.

You are instructed to treat and handle the boat with due care and to obey all applicable regulations. If we find that the skipper doesn’t have the necessary skills and knowledge, you will be offered to hire a skipper who will instruct and teach such a person on proper boat operation, or the base manager will allocate such boat a skipper for the entire charter period at an extra charge.

If you as our client don't want to act as the skipper of the yacht, before commencement of the charter term, you must notify us of the name of the skipper. This nominated skipper will be co-responsible towards us. All consequences emerging from allowing unauthorized persons to operate the boat are exclusively born by you as our client.

You agree to handle and treat the vessel and its inventory and equipment with due care. You must check daily the water and oil level in the boat's engine. Damages caused by insufficient oil or water are not insured and you will be fully responsible for those. In case of major break-downs and/or damages and in case of accidents involving other seagoing boats, such cases must be reported to the authorized Port captain authority. In such cases a protocol must be drafted on the case (signed by both parties) for the insurance company. At the same time, you have to notify us about such event. If you don’t act in compliance with this duty and instruction, you will be charged for all damages. Your signature under the Check-in list confirms that you have received the boat in the status and conditions stated in such Check-in list, this statement applying to the status of the boat in both its under- and above-water structure.

Deposit

Before the vessel hand-over, the Client is obliged to leave a security deposit as stipulated in the charter agreement. This amount corresponds to the franchise defined by the insurance policy, and it will not be used unless required for damages done to the vessel or it’s equipment or if the Client is late in returning the vessel to the Owner. The deposit can be left in cash or by credit card. Where the damage to the vessel equals to the franchise sum, the deposit will be used to cover the damage. Damages and losses caused by the Client's negligence or misuse will be inspected and repaired at the Clients cost.

The safety deposit is to be returned to the client after the complete check-out is done. If the client plans/wishes to leave the boat during the night the owner will keep the deposit and cancel it in the morning, after having established that everything is OK.

It is not possible to get the safety deposit back after the check-out on Friday, if you plan on spending the night on the boat afterwards.

Insurance

Boat insurance covers all maritime risks and is inclusive of obligatory insurance towards third persons. Any damage that happens during the charter period not immediately reported to either the charter company or the Insurance Company will not be admitted according to the insurance policy regulations. In such case the Client is held responsible for all the damage caused.

The cost of damaged or lost items, or equipment belonging to the vessel due to negligence and misuse by the Client and his party, are to be covered by the Client, i.e. the Owner will deduct the amount in question from the deposit. The sails are not covered by the insurance company, so any damage made to the sails will have to be covered by the Client. The Client is obliged to check the oil and the water in the engine every day. Damages and losses resulting from the lack of oil or water in the engine will be covered by the Client.

Personal property of skipper and the crew members is not insured so it is recommended to take out a separate insurance.

We recommend the purchase of travel cancellation insurance to all travelers, in the case of illness or for other valid reasons.

Engine failure and severe damages

Should any damage be caused by the usual wear and tear of the materials during the yacht charter period, you have the right and obligation to arrange for the repair of such damages up to a total amount of 150,00 Euro, which we will reimburse after the boat is returned to base.

If we repair the damage within 24 hours, you will have no right to demand any reimbursement.
If the damage cannot be easily repaired on course, an early return to the charter base is required, because such damage must be repaired before the start of the new charter period. If you haven't caused the damage, we must ensure another boat of same or similar characteristics or refund for lost days of charter. If for any reason, we offer you a boat with minor characteristics, you have the right for an additional refund.


In case you refuse the adequate solution, we offered you immediately, you are not entitled to any further complaints.

If we haven't caused such damage, you are not entitled to any refund and will have to carry all additional costs relating to finding another suitable boat for you.

In case of major and severe damages and engine failures, in case of loss of vessel and/or damage and injury to persons, you must inform us promptly and also obtain a protocol on the event issued by third parties (port captain, medical physician, appointed expert).

Damages that are not reported to us and damages for which you are not able to produce an officially verified protocol will be considered as damages caused by you and you will therefore be charged in full for such damages.

Charter cancellation

If you are not able to embark the chartered boat on the due date for any possible reason you can find another user of the contracted charter services until the agreed date. If you are not able to find another user of the contracted charter services, the following cancellation fees will be charged:

10% of the total amount for cancellation after booking confirmation (not refundable)
30 % of the total amount for cancellation 90-60 days before the accommodation period
50 % of the total amount for cancellation 59-30 days before the accommodation period
100 % of the total amount for cancellation 29 days before the accommodation period

Complaints

Complaints are accepted only in written form, immediately after boat's return. The complaint note must be co-signed by the representative of our company. 

The potentially awarded refund/compensation in your favour, may in no case exceed the contracted accommodation price.

Disputes

Where a dispute can not be resolved in a friendly manner, the Split Commercial Court is responsible for arbitrating the dispute.